Lumina App Privacy Policy

1. Introduction

Nex-Gen LED LLC ("Nex-Gen LED," "we," "our," or "us") operates the Lumina mobile application (the "App") available on the Apple App Store and Google Play Store. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Lumina to control your LED lighting products via Bluetooth and Wi-Fi.

Please read this policy carefully. By creating an account or using the App, you agree to the practices described herein. If you do not agree, please discontinue use of the App.

2. Information We Collect

2.1 Information You Provide Directly

• Account registration details (name, email address, and password)
• Profile preferences and custom lighting scenes or schedules you create
• Physical Address — your home address, which we collect and store to support installation, service, and scheduling features
• Phone Number — a phone number you provide, used to contact you about your account, installations, and service
• Photos — images you choose to upload, such as a photo of your home, which are stored and associated with your account
• Purchase and Estimate Information — for customers proceeding with an installation, pricing and deposit information related to your purchase. We do not collect or store payment card numbers or bank account details
• Communications you send to us (e.g., support requests)

2.2 Information Collected Automatically

• Device identifiers (device model, operating system, unique device ID)
• App usage data (features accessed, session duration, interaction events)
• Crash reports and diagnostic data to improve stability
• IP address and general location derived from your network connection

2.3 Information from Device Permissions

To deliver core functionality, Lumina requests the following device permissions:

• Bluetooth — to discover and control nearby Nex-Gen LED devices
• Local Network / Wi-Fi — to connect to and control LED devices on your home or business network
• Precise Location — to access precise GPS location data (such as latitude and longitude coordinates), used to power location-based features. This is a separate data category from the general location derived from your network connection described in Section 2.2, and it is collected only with your permission
• Camera — to enable AR-based spatial mapping of installed lighting
• Microphone / Speech — used for two separate features: (a) voice-to-text input, available on several screens, where your voice is converted to text and may be processed by your device's platform speech service (such as Google's or Apple's); and (b) an audio-reactive lighting mode, in which ambient sound is read through the connected lighting hardware's own built-in microphone — not your phone's microphone — to make the lights respond to sound
• Push Notifications — to send alerts about device status, firmware updates, and automations (optional)

You may manage or revoke these permissions at any time through your device settings. Revoking a permission may limit certain App features.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your Lumina account
• Enable Bluetooth and Wi-Fi discovery, pairing, and control of your LED devices
• Save and sync your lighting scenes, schedules, and preferences
• Send service-related notifications and firmware update alerts
• Analyze aggregated usage trends to improve App performance and features
• Power AI-assisted features (such as our Sales and Events content generation), where prompts you enter are sent to a third-party AI service provider for processing
• Respond to your support inquiries and troubleshoot issues
• Comply with legal obligations and enforce our Terms of Service

We do not sell your personal information to third parties.

AI Assistant. The App includes an in-app AI assistant feature (used, for example, for Sales and Events content generation). When you use this feature, the text you enter is transmitted to and processed by our third-party AI service provider, Anthropic, in order to generate a response. This text is handled in accordance with Anthropic's own privacy and data-handling terms, and we do not use it for any purpose beyond providing the requested feature.

Address Lookup and Autocomplete. When you type an address into the App, the text you enter is sent to third-party address-lookup and mapping services — Google Places, and, as a fallback, OpenStreetMap-based services — in order to provide address autocomplete and geocoding. Those services process the address text in accordance with their own privacy policies.

Weather and Sun-Position Data. To support solar-based lighting schedules, the App sends precise location coordinates to a third-party sunrise/sunset data service, Open-Meteo, which returns solar data (such as sunrise and sunset times) used to automate your lighting.

Fonts. The App may load fonts from Google's font service at runtime. As part of a standard font request, this can expose your device's IP address to Google.

4. Sharing of Your Information

We may share your information in the following limited circumstances:

• Service Providers — our named third-party processors, bound by confidentiality and data-protection agreements and permitted to use your information only to provide services to us. These include:
  • Firebase / Google Cloud — backend infrastructure, authentication, storage, and hosting
  • Google Places and OpenStreetMap-based services — address lookup, autocomplete, and geocoding
  • Open-Meteo — sunrise/sunset and solar-position data used for lighting schedules
  • Anthropic — processing of text you enter into the AI assistant feature
  • Platform speech services (Google / Apple) — for voice-to-text input, where handled by your device's operating system
• Business Transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Legal Requirements — when required by law, court order, or to protect the rights, safety, or property of Nex-Gen LED or others
• With Your Consent — for any other purpose with your explicit agreement

5. Data Retention

We retain your account information and associated data for as long as your account is active or as needed to provide the App's services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., dispute resolution).

6. Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information, including encrypted data transmission (TLS) and secure credential storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you believe your account has been compromised, please contact us immediately at General@Nex-GenLED.com.

7. Children's Privacy

Lumina is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at General@Nex-GenLED.com.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data (subject to legal exceptions)
• Analytics — please note that usage analytics data collection is part of normal App operation and is not separately toggleable within the App
• Push Notifications — opt out at any time via your device notification settings

To exercise any of these rights, please contact us at General@Nex-GenLED.com. We will respond within 30 days.

9. Third-Party Services and Links

The App may integrate with third-party services (such as analytics providers or cloud platforms). These third parties have their own privacy policies, and we encourage you to review them. Nex-Gen LED is not responsible for the privacy practices of third-party services.

10. App Store Platform Disclosures

As required by Apple and Google:

• Apple App Store — Lumina complies with Apple's App Store Review Guidelines and App Privacy requirements. Data types disclosed in the App Privacy section of our App Store listing are consistent with this policy.
• Google Play Store — Lumina complies with Google Play's Data Safety requirements. Our Data Safety section accurately reflects the data types we collect, their purposes, and whether data is shared with third parties.

Users on both platforms may request data deletion by contacting General@Nex-GenLED.com or through any in-app account deletion feature we make available.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you via the App or by email to the address associated with your account, and we will update the "Effective Date" at the top of this policy. Your continued use of the App after the effective date of any update constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: